Molly's Herbals

 

Policies, Conditions

& Terms of Use

 

 
Information:



Ordering / Payment Options:

All orders should be placed through our secure on-line shopping cart. It is safe and secure. Occasionally some browsers indicate the order pages are not secure. This is not the case; all important information is encrypted and secure. The images on my site are stored in a different folder and just the images are not "encrypted".

I do not take orders over the phone.

I handle all questions, issues and inquiries via email. Please feel free to email me with any questions or concerns you may have and I will get back to you as quickly as I can..

You may choose various payment options:

CREDIT CARD- Secure Online Transaction: This Ib site securely accepts Visa & Mastercard credit cards. Credit card numbers are not kept on record.

PayPal

Shipping:

I will strive to ship your order as quickly as I can, but because I are a very small company, please understand that it might take up to a Iek to ship your order.

Please understand that sometimes I may experience delays in shipping if I run out of a product and need to make up more. This occasional inconvenience just guarantees that our products are always extremely fresh :-)

All orders are shipped via US Postal Service Mon-Fri. (I are closed Friday afternoons after mail pick-up, Saturday & Sunday)

  • Standard Mail / Priority Mail - I call this as "Standard Mail". This is NOT Express or Expedited. Priority Mail is just what the Postal Service calls it's standard mail delivery option. ONCE SHIPPED, packages are delivered in an average of 2-3 days (though this is not guaranteed).
  • I do not offer Parcel Post any longer because it always ends up costing more than Priority Mail.
  • Flat Rate Priority Mail: Some select items may also be shipping in Flat Rate Priority Mail boxes. Due to the nature of the way our shopping cart processes orders, I cannot offer Flat Rate shipping on all of my products. If I can fit your order in a Flat Rate box to save the customer at least $2.00 on shipping, I do and refund the savings on shipping

Shipping charges are calculated Iight/shipping zone. I ship from Michigan, USA.

 

NOTE ON SHIPPING CHARGES:

Occasionally the shipping cost shown by the cart is incorrect (overly high), here is why:

When my cart asks the USPS Ib site what the shipping charge should be and the USPS site "fails"/doesn't respond (which happens on occasion and there is nothing I can do about it) my cart defaults to calculating the shipping at 25% of the total cost of the order. If there is a gross over-miscalculation on the shipping cost by my cart, I always rectify it when I print the shipping labels and refund the customer for the overcharge.

NOTE ON FLAT RATE BOXES:

I cannot offer Flat Rate on everything because it is impossible to program a shopping cart to know how much will fit in what box for every order. If I see that an order will fit in a Flat Rate box and save the customer on shipping costs, I will put the order in a Flat Rate box and refund the customer for the saving on shipping.

 

International Orders:

I will ship to Canada and many other countries. If your country in not listed in my shopping cart, contact me and I will add it.

I do not ship to Australia due to their strict customs regulations.

 

 

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Product Quality Guarantee:

If you are not satisfied with the quality a product, please send us an email and explain the problem. I will work with you to resolve the issue by either replacement or credit.

 

Return Policy:

Please open and inspect your order upon receipt. If any of the items are incorrect or damaged, please contact us immediately after your package arrives via email at: order@mollysherbals.com.

No refunds on new/unopened product without a Return Authorization from Molly's Herbals via email. If you receive an incorrect item, I will issue a prepaid return label via email.

Due to the organic nature of our products, I have a strict 30 day return/exchange/replacement policy based on the delivery date. Return/Exchange requests received beyond 30 days of the orders delivery date will not be honored. Initial shipping charges are non refundable.

No returns/refunds on partially or otherwise used product.

Privacy Policy:

Information I collect (name, address, email) is solely for the purpose of our business dealings with you (so I can ship you your order). I will keep your name and contact information on file, for this purpose only. I will not release, sell or give away your personal information or email address to anyone. I do not keep customer's credit card information in our records unless specifically requested to do so by repeat customers.

 

Services and Conditions of Use

Statements made on this Ib site and information provided here have not been revieId or approved by the FDA. Neither this Ib site, the information presented on this Ib site, or the products mentioned on, or sold herein, are meant to treat, diagnose, cure, or prevent any disease. As part of our service, I agree to provide you with information, products and other services that I may decide to offer, subject to the terms of this agreement. Upon notice published through the service, I may modify this agreement at any time. You agree and continue to agree to use our products, information and services in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out in the policies and guidelines outlined below. Please note that you will be referred to as 'customer' in this agreement.

 

Limitation Of Liability And Warranty

Customer agrees that use of information and products provided by, or offered by Molly's Herbals are entirely at customer's own risk. Services, information and products are provided 'as is', without warranty of any kind, either expressed or implied, including without limitation and warranty for information, services or products provided through or in connection with Molly's Herbals . Specifically, I disclaim any and all warranties, including without limitation: 1) Any warranties concerning the availability, accuracy or content of information, products or services; and 2) Any warranties of title or warranties of merchantability or fitness for a particular purpose.

This disclaimer of liability applies to any damages, injury or death caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under and other cause of action. Customer specifically acknowledges that Molly's Herbals is not liable for the defamatory, offensive or illegal conduct of other customers or third-parties and that the risk of injury from the foregoing rests entirely with customer.

Neither Molly's Herbals nor any of it's agents, affiliates or content providers shall be liable for any direct, indirect, incidental, special or consequential damages or death arising out of use of the service, information or products or out of any breach of any warranty. Customer hereby acknowledges that the provisions of this section shall apply to all content and products on the Fias Co Farm and Molly's Herbals Ib sites.

 



* Disclaimer: The products offered on this web site are not intended to diagnose, treat, cure, mitigate or prevent any disease.

The information and statements presented on this site have not been evaluated or approved by the Food and Drug Administration. The use of herbs and essential oil for the prevention, treatment, mitigation or cure of disease has not been approved by the FDA or USDA. We therefore make no claims to this effect.

We are not veterinarians or doctors. The information on this site is based on the traditional and historic use of herbs as well as personal experience and is provided for general reference and educational purposes only. It is not intended to diagnose, prescribe or promote any direct or implied health claims. This information is and products are not intended to replace professional veterinary and/or medical advice. You should not use this information to diagnose or treat any health problems or illnesses without consulting your vet and/or doctor. We present the products on this site and the information supplied here without guarantees, and we disclaim all liability in connection with the use of these products and/or information. Any person making the decision to act upon this information is responsible for investigating and understanding the effects of their own actions. Please read our Services and Conditions of Use and Limitation Of Liability policy.

 
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