Molly's Herbals

 

Policies, Conditions

& Terms of Use

 

 
Information:


Ordering / Payment Options:

All orders should be placed through our secure on-line shopping cart. You may also place orders via regular mail.

Sorry, we do not take orders, or answer questions, over the phone. We handle all inquiries via email. Please feel free to contact us with any questions or concerns you may have.

You may choose various payment options:

CREDIT CARD- Secure Online Transaction: This web site securely accepts Visa & Mastercard credit cards. Your credit card number is processed manually, after your order is received. You will be notified via email when your order has been processed and is going to ship. Credit card numbers are not kept on record.

PayPal: We no longer accept PayPal for purchases of Molly's Herbals products.

CREDIT CARD BY FAX: You may pay with a credit card, via fax. Choose this option when you check out and the shopping cart collects all your order information except your credit card number. You will then be taken to a page that supplies the fax number to call with your credit card information. Credit card numbers are not kept on record.

CHECK / MONEY ORDER: You can pay by check or money order by choosing "Check or Money Order" under payment options when you check out. Your order will be shipped after we receive your check/MO. You will be notified via email when your order has been received and is going to ship.
NOTE: If you are a new customer and you pay with a personal check, we may hold your order until your check clears.

Make all checks payable to:
Fias Co Farm
648 Slate Hill Road
Mooresburg, TN 37811

CREDIT CARD TRANSACTION BY MAIL: If you do not wish to submit your credit card information securely on-line, you can mail your credit card information. Choose "Credit Card Via Mail" under payment options when you check out. You will be notified via email when your order has been received and is going to ship.

Mail your credit card order to:
Fias Co Farm
648 Slate Hill Road
Mooresburg, TN 37811

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Shipping:

Shipping charges are calculated on a per-weight of product basis.

Please make note of the shipping charges for your particular shipping zone when placing your order. If you choose the incorrect shipping zone when you place your order (thus under calculating your correct shipping cost) you will be charged the correct shipping cost for your zone when we process your order. If you do not choose a shipping zone/cost, you will be charged for zone 8, regardless of your actual zone/cost.

US Orders:

Orders under 30 pounds: We ship all orders under 30 pounds via US Postal Priority Mail. We do not offer shipping via any other service but US Postal for orders under 30 pounds.

Orders over 30 pounds: We ship all orders over 30 pounds via UPS. Shipment over 65 pounds will be split into two shipments.

International Orders:

We will ship to Canada, United Kingdom, Ireland, Spain and Bermuda. We do not ship to Australia due to importation restrictions. We ship all international orders via USPS.

 

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Product Quality Guarantee:

If you are not satisfied with the quality a product, please send us an email and explain the problem. We will work with you to resolve the issue by either replacement or credit.

 

Return Policy:

Every item we sell is carefully inspected before it is shipped. If merchandise is defective or damaged upon receipt, please contact us immediately after your package arrives via email. Please tell us what is wrong with the item and the remedy you are seeking (credit or replacement). We will not accept a returned item unless you have communicated with us first.

 

Privacy Policy:

Information we collect (name, address, email) is solely for the purpose of our business dealings with you (so we can ship you your order). We will keep your name and contact information on file, for this purpose only. We will not release, sell or give away your personal information or email address to anyone. We do not keep customer's credit card information in our records unless specifically requested to do so by repeat customers.

 

 

Services and Conditions of Use

Statements made on this web site and information provided here have not been reviewed or approved by the FDA. Neither this web site, the information presented on this web site, or the products mentioned on, or sold herein, are meant to treat, diagnose, cure, or prevent any disease. As part of our service, we agree to provide you with information, products and other services that we may decide to offer, subject to the terms of this agreement. Upon notice published through the service, we may modify this agreement at any time. You agree and continue to agree to use our products, information and services in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out in the policies and guidelines outlined below. Please note that you will be referred to as 'customer' in this agreement.

Limitation Of Liability And Warranty

Customer agrees that use of information and products provided by, or offered by Molly's Herbals and/or Fias Co Farm are entirely at customer's own risk. Services, information and products are provided 'as is', without warranty of any kind, either expressed or implied, including without limitation and warranty for information, services or products provided through or in connection with Molly's Herbals and/or Fias Co Farm. Specifically, we disclaim and and all warranties, including without limitation: 1) Any warranties concerning the availability, accuracy or content of information, products or services; and 2) Any warranties of title or warranties of merchantability or fitness for a particular purpose.

This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under and other cause of action. Customer specifically acknowledges that Molly's Herbals and/or Fias Co Farm is not liable for the defamatory, offensive or illegal conduct of other customers or third-parties and that the risk of injury from the foregoing rests entirely with customer.

Neither Molly's Herbals and/or Fias Co Farm nor any of it's agents, affiliates or content providers shall be liable for any direct, indirect, incidental, special or consequential damages arising out of use of the service, information or products or out of any breach of any warranty. Customer hereby acknowledges that the provisions of this section shall apply to all content and products on the Fias Co Farm and Molly's Herbals web site.



* Disclaimer: The information and statements presented on this site have not been evaluated or approved by the Food and Drug Administration. The use of herbs and essential oil for the prevention, treatment or cure of disease has not been approved by the FDA or USDA. We therefore make no claims to this effect. The information and products offered on this web site are not intended to diagnose, treat, cure or prevent any disease.

We are not veterinarians or doctors. The information on this site is based on the traditional and historic use of herbs as well as personal experience and is provided for general reference and educational purposes only. It is not intended to diagnose, prescribe or promote any direct or implied health claims. This information is and products are not intended to replace professional veterinary and/or medical advice. You should not use this information to diagnose or treat any health problems or illnesses without consulting your vet and/or doctor. We present the products on this site and the information supplied here without guarantees, and we disclaim all liability in connection with the use of these products and/or information. Any person making the decision to act upon this information is responsible for investigating and understanding the effects of their own actions. Please read our Services and Conditions of Use and Limitation Of Liability policy.

 
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