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Policies, Conditions & Terms of Use | Molly's Herbals
Providing Herbal Products for Animals since 2002
Molly's Herbals will be closed Sept 27th - Oct 18

I will ship all orders placed before 9/26 before I leave.

Orders placed while I am closed will be filled in the order received when I return.
Thank you for your understanding.

Policies, Conditions & Terms of Use

By submitting an order,  The Customer agrees that they have read, understood and agree unconditionally to all of Molly's Herbals Policies, Terms & Conditions, Disclaimers listed below:

 

Product Quality Guarantee:

If you are not satisfied with the quality a product, please send us an email and explain the problem. We will work with you to resolve the issue by either replacement or credit.

 

Return Policy:

Please open and inspect your order upon receipt. If any of the items are incorrect or damaged, please contact us immediately after your package arrives via email at: order@mollysherbals.com.

No refunds on new/unopened product without a Return Authorization from Molly's Herbals via email. If you receive an incorrect item, we will issue a prepaid return label via email.

Due to the organic nature of our products, we have a strict 30 day return/exchange/replacement policy based on the delivery date. Return/Exchange requests received beyond 30 days of the order's delivery date will not be honored. Initial shipping charges are non refundable.

No returns/refunds on opened, partially or otherwise used product.

Due to health and safety concerns we cannot accept returns of opened or used product. We will accept return of unopened items only. We are a tiny company and our margins are very low. If you have not used your product you may return it to us for a refund with a return authorization via email. We will credit you the cost of the items minus the shipping cost. 

Privacy Policy:

Information we collect (name, address, email) is solely for the purpose of our business dealings with you (so we can ship you your order). We will keep your name and contact information on file, for this purpose only. We will not release, sell or give away your personal information or email address to anyone. We do not keep customer's credit card information in our records .

 

Disclaimer

The products offered on this web site are not intended to diagnose, treat, cure, mitigate or prevent any disease. The information and statements presented on this site have not been evaluated or approved by the Food and Drug Administration. The use of herbs and essential oil for the prevention, treatment, mitigation or cure of disease has not been approved by the FDA or USDA. Molly's Herbals, therefore, makes no claims to this effect.

 

Services and Conditions of Use

Statements made on this web site and information provided here have not been reviewed or approved by the FDA. Neither this web site, the information presented on this web site, or the products mentioned on, or sold herein, are meant to treat, diagnose, cure, or prevent any disease. As part of our service, we agree to provide you with information, products and other services that we may decide to offer, subject to the terms of this agreement. Upon notice published through the service, we may modify this agreement at any time. You agree and continue to agree to use our products, information and services in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out in the policies and guidelines outlined below. Please note that you will be referred to as 'customer' in this agreement.

 

Limitation Of Liability And Warranty

Customer agrees that the use of information and products provided by, or offered by Molly's Herbals/Fias Co Farm are entirely at customer's own risk. Services, information, and products are provided 'as is', without warranty of any kind, either expressed or implied, including without limitation and warranty for information, services or products provided through or in connection with Molly's Herbals/Fias Co Farm. Specifically, we disclaim any and all warranties, including without limitation: 1) Any warranties concerning the availability, accuracy or content of information, products or services; and 2) Any warranties of title or warranties of merchantability or fitness for a particular purpose.

This disclaimer of liability applies to any damages, injury or death caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action. The Customer specifically acknowledges that Molly's Herbals/Fias Co Farm is not liable for the defamatory, offensive or illegal conduct of other customers or third-parties and that the risk of injury from the foregoing rests entirely with the customer

Neither Molly's Herbals/Fias Co Farm nor any of it's agents, affiliates or content providers shall be liable for any direct, indirect, incidental, special or consequential damages or death arising out of use of the service, information or products or out of any breach of any warranty. The Customer hereby acknowledges that the provisions of this section shall apply to all content and products on the Fias Co Farm and Molly's Herbals web sites.